The Ins And Outs of How We Do Business
Frequently asked questions
How soon must I cancel my appoinment?
You must cancel your appointment within 24 hours of your scheduled appointment date and time.
Do I need to provide any of the cleaning products/materials or equiptment?
No. We provide all the necessary equipment and products required to complete the job.
Do you wash windows?
Unfortunately, we do not wash windows
If I do not cancel my appointment within 24 hours will there be a charge?
Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.
What type of Pathogens does this protect me from?
It's important to understand that although we can effectively treat your home and/or work, it's still possible to pick up viruses in your daily outings. Our service is meant to minimize the risks and to help kill germs.
Do I need to leave while you spray?
For Residential homes, yes. Although our sanitizing and disinfecting products are safe once they're applied, we do ask that to avoid coming into direct contact with it. Once we are finished, you're welcome to return inside your home.
How long will the application take?
It really depends what we're spraying. We can cover 18,000 sq ft. in roughly 1 hour.
Are you bonded?
Yes. We ensure that all our technicians are bonded.
Billing & Pricing
We accept - Majority of Credit Cards, PayPal & E-Transfers
Business Terms available upon Credit Approval
e-mail us for more details info@OxiSani.com
Your appointments and well-being are very important to us. We understand that sometimes, unexpected situations can occur, however appointments are high in demand, and therefore we respectfully ask you to provide at least 24 hours notice should you need to cancel or reschedule your appointment.
Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved service.
We will do our very best to reschedule your service for another time that is convenient to you, but we cannot guarantee it.
We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.
Our #1 priority at OxiSani is your satisfaction with our services, which means we stand behind our services 100% Guaranteed, no holds barred. If you have any issues, we will solve it, or provide you with a Refund.
PPP -Price Protection Promise
OxiSani provides you with our Price Protection Promise. It is our goal to provide you with the lowest price possible, while providing exceptional customer service. Can you find a lower Price? We're sure you can, however can you find the same level of professional service with a 100% Satisfaction Guarantee, with no gimmicks? Might be tough! So if you do find the same level of service and price, let us know and we will beat it by 5%. *more details will be required prior to booking.